1. Cancellation Notice:
To cancel a car wash appointment, customers must notify us at least 24 hours before the scheduled service time. This allows us to accommodate other customers and manage our schedule effectively.
2. Late Cancellations:
Cancellations made less than 24 hours before the appointment will incur a cancellation fee of 25% of the service cost.
3. No-Shows:
If a customer fails to show up for their scheduled appointment without prior notice, the full service amount will be charged.
4. Rescheduling Policy:
Customers may reschedule their appointment without any charges if the request is made at least 24 hours in advance.
5. Refunds:
Refunds for cancellations will be processed within 5–7 business days. Late cancellations and no-shows are non-refundable.
6. Weather Conditions:
If we need to cancel or reschedule due to adverse weather or other unforeseen circumstances, we will notify you as soon as possible and provide a rescheduling option at no extra charge.
By booking a service with us, you agree to the terms of this cancellation policy.
For any cancellations or rescheduling, please contact us